FAQs

Questions

  What do the icons mean?
  What is your return policy
  What are your store hours
 

Answers

Q: What do the icons mean?
A: The icons are our proprietary representation of wine style. They are not a rating - if we are presenting a wine, it has cleared that fundamental hurdle or we would not offer it at all. That is the difference between a true wine merchant and a retail venue where wine is sold without any filter protecting you, our customers, for quality. See the page on Icons for further details.
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Q: What is your return policy
A: Except in those cases where a shipment was received in damaged condition, all sales are final. Customers may report damaged shipments by contacting us directly.
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Q: What are your store hours
A: MON-FRI 11:00 AM - 7:00 PM
SAT- SUN 10:00 AM - 6:00 PM
OUR KITCHEN IS NOW OPEN FOR TO-GO ORDERS ONLY.
KITCHEN HOURS ARE 11:00AM-4:00 PM DAILY.
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