FAQs
Questions |
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| What do the icons mean? | |
| What is your return policy? | |
| What are your store hours? | |
Answers |
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| Q: | What do the icons mean? |
| A: | The icons are our proprietary representation of wine style. They are not a rating - if we are presenting a wine, it has cleared that fundamental hurdle or we would not offer it at all. That is the difference between a true wine merchant and a retail venue where wine is sold without any filter protecting you, our customers, for quality. See the page on Icons for further details. |
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| Q: | What is your return policy? |
| A: | Except in those cases where a shipment was received in damaged condition, all sales are final. Customers may report damaged shipments by contacting us directly. |
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| Q: | What are your store hours? |
| A: | SUN-MON 11:00 AM - 7:00 PM TUE-WED 11:00 AM - 8:00 PM THU-SAT 11:00 AM - 9:00 PM OUR KITCHEN IS NOW OPEN FOR TO-GO ORDERS & WINE BAR DINING |
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